Community Mailboxes: Take Action Now !

A message from Janet Davis, City Councillor, Ward 31, Beaches-East York.
Read the letter HERE.

Speak out about the loss of door to door service and the impact large mailboxes will have on our City.

To speak or write to the Committee contact:
Planning & Growth Management Committee
Thursday June 18, meeting starts at 9:30 AM
Toronto City Hall, 100 Queen St W, Committee Room 1
Toronto, ON M5H 2N2

In 2013 The Canada Post Corporation announced their 5 point plan which included the closing of post offices, large rate hikes and the elimination of door to door delivery converting to community mailboxes, making Canada the only country in the G8 to not have door to door service.

Some of the concerns to losing door to door are, Canada Post delivers ad mail in large volumes, the municipalities are concerned as to who is responsible for the removal of litter at these new locations. The boxes that are in place now do not get garbage removal, according to Canada Post it is up to the customer to bring home their ad mail and dispose of it themselves. The cost of removal on behalf of the cities is not clear; in a recent report, the city of Brampton mailed a bill to the Corporation for approx. $20,000. The Corporation has refused to pay it.

Eliminating the door to door service is going to be a hardship on everyone but mostly the disabled and seniors, it should be ones choice to live in a home to receive home delivery and maintain their independence. The Corporation has stated in order to continue to receive home delivery you must prove that you are physically unable to go to a community mailbox and in order to do this you must fill out a 17 page medical with your physician and submit it to the Corporation. How is this not degrading or insulting just to receive a service that essentially belongs to you!

The implementation of community mailboxes poses health and safety issues, especially in the winter weather. There have been issues with snow and ice removal at cmbs already in place and with locations recently implemented with the new conversion from door to door delivery.

Notwithstanding the health and safety issues, these community mail boxes have also had large reports of theft. Not only will thieves steal the mail from the compartments but now they will take the whole unit from the cement slab it is attached to.

There is also the issue of how the implementations of these boxes changes the face of the neighborhoods, having a community mailbox on your front lawn will decrease the value of your property, and will also increase the traffic in your neighborhoods.

 The public was given no choice in losing their service, the Corporation held consultations, invite only, in 46 communities and no equity seeking groups were invited, once again Canada Post belongs to the public, we all deserve input. The public does not pay taxes for these services, the Corporation is a self-sufficient company, as long as we make money on the services we provide, and pay the government their piece of the pie, they remain sustainable. Canada Post has made a profit 17 of the last 18 years. In 2011 they had a deficit from locking out CUPW members and paying out a settlement in regards to a pay equity that stemmed back to the ‘80s.

Canada Post relies on misinformation to justify the cuts, they claim that 2/3 of homes do not receive home delivery when in fact they do.  33% receive door to door, 25% are apt. mailrooms, 5% are rural mailboxes, 25% are community mailboxes and 12% are general delivery/postal box. Bottom line, the numbers are skewed, the conference board predicted a loss of 1 billion a year by the year 2020, how this is possible when they made a profit of 94 million in 2012 and 194 million in 2014. Although letter mail has declined their parcel volumes have skyrocketed. CUPW has offered alternative solutions to the cuts, for example, postal banking. The retail counters already have the infrastructure in place to perform services that a bank does and postal banking has proved profitable in several countries. Rather than cutting services, Canada Post could be expanding on them.


C.U.P.W. is working with the municipalities, the public, community organizations, labour movement, seniors and people with disabilities. Over 570 resolutions are in place across the country. Municipalities are concerned about the cost of the community boxes; a study done in the city of Hamilton stated that the implementation would cost an additional 522$ per community mail box location, this on the back of the taxpayers

CUPW along with advocates for seniors, retirees and people with disabilities has put forward a lawsuit against the Corporation asking for a review of the Canadian postal charter, there is a violation of the charter with cuts that the a Corporation is imposing, the Corporation was asked to do a review of the charter and Canada Post has refused. The city of Montreal initiated a public and transparent process and with CUPW national office, a submission to the commission was put forth on Jan 20. They have also conveyed their interest in joining the lawsuit against Canada post.

The campaign is to inform the public of all the issues surrounding community mailboxes and their affects, CUPW has done canvassing all across the country, held town halls, put up advertising, collected petitions and have met with government and municipal officials. There needs to be a moratorium on the community mailboxes until a review of the charter has been done, until the Corporation has meaningful and transparent consultations with the public, municipalities and CUPW. The government has the means to do this and has failed, in turn has failed every taxpaying Canadian.

CUPW is asking that the public get in touch with their federal MP’s, their municipal councillors and/or mayors to let them know that they do not wish to lose their door to door service and to have proper consultations with everyone that this may affect. There will be a federal election this fall and our government officials need to speak and act on our behalf in order to get our votes. This is our public service and we have a right to be heard and a choice as to how it is maintained. It is up to all of us to take a stand and stop this from happening, before it’s too late.

There have also been community groups set up in cities, for example London has Londoners for door to door. This group is dedicated to the campaign in informing the communities through town halls, canvassing and social media; they have also collected hundreds of petitions from the residents of London.  If any group or person is interested in doing this or helping with the campaign please do not hesitate to contact either myself or our National office at our website or call 1-855-878-7111.

Angela Jones
CUPW Toronto Local
Campaign coordinator
647 909 7484
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